Terms of Service
These Terms of Service ("Agreement") constitute a legally binding contract between you ("Client", "you", or "your") and XORV Digital Studio ("XORV", "we", "us", or "our"), governing your access to and use of the services offered via xorv.io. By purchasing any service or clicking "Get Started" on our pricing page, you acknowledge that you have read, understood, and agreed to be bound by this Agreement in its entirety.
1. Service Description
XORV provides premium digital architecture services including: brand identity design, UI/UX design, WordPress and WooCommerce development, custom web application engineering (Laravel & Filament PHP), AI-driven content production, and associated technical consulting. Specific scope, deliverables, and timelines are defined in a mutually agreed Project Scope Document (PSD) presented at the time of purchase.
2. Project Initiation & Scoping
Upon successful payment, a project initiation process commences within 3 business days. XORV will contact you via your registered email to schedule a discovery call and finalize the Project Scope Document. No technical work begins until both parties have confirmed the scope in writing. XORV reserves the right to refuse service or refund a purchase prior to project initiation if the scope falls outside our areas of expertise or violates our usage policies.
3. Client Responsibilities
The Client agrees to: (a) provide all required materials, access credentials, and content in a timely manner; (b) respond to XORV's requests for feedback or approvals within 5 business days; (c) ensure all materials provided do not infringe upon the intellectual property rights of third parties; (d) ensure designated contacts have decision-making authority to approve deliverables.
4. Intellectual Property & Code Ownership
Upon receipt of full payment and project completion, XORV assigns to the Client all intellectual property rights in the custom deliverables created under this Agreement, including source code, design files, and brand assets ("Work Product"). Conditions:
- Payment must be received in full before IP transfer occurs.
- XORV retains the right to display completed Work Product in its portfolio unless the Client requests confidentiality in writing prior to project commencement.
- XORV retains all rights to pre-existing frameworks, libraries, and methodologies ("Background IP"). A perpetual, royalty-free license to use Background IP as incorporated in the Work Product is granted to the Client.
- Open-source components remain governed by their respective licenses (MIT, GPL, etc.), which the Client acknowledges and agrees to comply with.
5. Deployment Milestones
For milestone-based projects, XORV delivers work in phases as outlined in the Project Scope Document. Each milestone delivery is followed by a 5-business-day review period. XORV incorporates feedback within the scope of agreed revisions. Requests beyond the agreed scope are subject to additional fees, quoted in writing prior to execution.
6. Payment Terms
All prices are listed in United States Dollars (USD). Payment is due in full at the time of purchase for fixed-price packages. For custom Enterprise projects (Tier 3), a non-refundable deposit of 50% of the quoted price is required to initiate the project, with the balance due upon project completion and prior to final delivery. All payments are processed by Paddle.com (Merchant of Record).
7. Limitation of Liability
To the maximum extent permitted by applicable law, XORV's total liability for any claims arising under this Agreement shall not exceed the total fees paid by the Client for the specific service in the twelve (12) months preceding the event giving rise to liability. XORV shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity.
8. Warranties & Disclaimers
XORV warrants that services will be performed in a professional and workmanlike manner. Except as expressly stated herein, services are provided "as is" without warranties of merchantability, fitness for a particular purpose, or non-infringement. XORV does not warrant that software will be error-free or uninterrupted after deployment.
9. Governing Law & Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which XORV is registered, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of XORV's registered jurisdiction. The parties agree to attempt good-faith negotiation before initiating formal legal proceedings.
10. Force Majeure
XORV shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to: natural disasters, cyberattacks, internet infrastructure failures, government actions, or pandemics.
11. Entire Agreement
This Agreement, together with the Project Scope Document, constitutes the entire agreement between the parties and supersedes all prior negotiations and agreements, whether written or oral.
12. Amendments
XORV reserves the right to modify these Terms at any time. Material changes will be communicated with at least 14 days' notice. Continued engagement after the effective date constitutes acceptance of the amended terms.
13. Contact
Legal inquiries: legal@xorv.io | XORV Digital Studio, xorv.io